About me

I am a senior business analyst, senior scrum master (DASSM) and value stream consultant (DAVSC) with overall 18 years experience in the public and private sectors.
Academic background in Health Sciences, Military and Mathematics.
Professional experience 7 years as business analyst and 10 as software developer, both in the fields of Defence, Human Resources, Finance, PAX air transportation, Utilities, Biometrics and Engineering.

I learned to deal with people of all kinds in Nursing.
I learned about resilience, leadership & complex organizations in the Military.
I learned about reasoning & formalizing knowledge in Mathematics.
I learned about working projects on the job.
I learned about Nature and discovering new worlds in Surfing.
I learned much more than this based on others’ works.
I am learning about music with a violin.

Experience


BNP Paribas – Aug 2025 to Today
Senior business analyst. Product manager. Functional support.
Improvement of Top Day processes on derivatives clearing. Support the Operations. Manage the evolution and support requests for the LISA clearing system. Coordinate with the Portugal, India and France Top Day layer teams.


Oney – Jan 2025 to Aug 2025
Scrum master. Senior functional analyst. Business requirements elicitation and specification. Functional support.
Evolution of functionalities for financial services to private customers via
Home Banking and Mobile Banking.


TAP – Aug 2023 to Jan 2025
Business analyst and IT service manager.
Business and IT service management requirements elicitation and specification for the rollout of a new aircraft maintenance system. Interface with the IT teams and the business units.
Technical validation interviews for Business Analyst candidates.


Direção-Geral de Recursos Naturais e Serviços Marítimos – Nov 2021 to Aug 2023 (1Y/10M)
Senior business analyst in a 6 element functional team.
Requirements elicitation and specification for a new large scoped project in fisheries inspection and control for DGRM as the national fisheries authority.


ProCME – Feb 2020 to Nov 2021 (1.5Y)
Business Analyst.
Requirements elicitation and documentation, support to business and development teams, coordination with vendors. Improvement of undergoing projects where an increase in productivity was needed.


Vision-Box – Mai 2019 to Feb 2020 (9M)
Business Analyst.
Elicitation and documentation of requirements with international clients in the public sector (Europe). Support to the client, project management and internal teams (business analysis, product engineering, development, SQA) on project deliverables. Assessing the client’s specific needs, matching them against the product portfolio, identifying gaps and improvements and supporting the internal product and development teams on requirements.


EDP – Apr 2017 to Mai 2018 (1Y)
Functional analyst.
Support to the client’s BA team, the project management, development and QA teams. Create user stories, validate and clarify requirements, use cases and scenarios. Support the end-to-end process functional validation, in coordination with the SW development, SQA, business analysts and management teams.


TAP – Jan 2015 to Jan 2017 (2Y)
Systems analyst and developer.
Technical governance. Continuous improvement in the application development lifecycle (best practices and process improvement). Interface for the client’s different business, functional and technical areas including project teams. Development of core functionalities to support common business and projects needs.


Dixtior – Jul 2014 to Nov 2014 (8M)
Systems analyst and developer.
Development of an interface between end-users and banking transactions operations and client’s profiling systems (AML).


Randstad Technologies – Oct 2011 to Apr 2013 (1Y/7M)
Developer.
Internal projects on Recruitment, Sales, Clinical Staff Payroll.


Portuguese Air Force – Nov 2002 – Apr 2009 (7Y)
Officer in the PoAF General-Staff, Informatics Specialty.
Analyst and developer.
Engaged in the complete application lifecycle, from projects kickoff to end-user training. Technical coordination with vendors and internal systems users (military and civilian personnel).
Awardee of a Major-General commendation for the contribution to the different projects and departments involved, along with other team members.

Training


Applied Mathematics and Computation – 2011 to 2013
Instituto Superior Técnico.


Military and Technical Training for PoAF Officers – 2002 to 2003
Centro de Formação Militar e Técnica da Força Aérea Portuguesa, Informatics specialty.


Nursing – 1999 to 2001
Escola Superior de Enfermagem de Calouste Gulbenkian de Lisboa.